Terms & Conditions

Last updated: September 2026

Welcome to RoseGlore. By accessing or using our website and purchasing our products, you agree to these Terms & Conditions.

1. Using Our Website

You agree to use the RoseGlore website lawfully and responsibly. We reserve the right to update, suspend or discontinue any part of the website when necessary.

2. Products

We make every effort to ensure that product descriptions, images, colours and prices are accurate. However, slight differences may occur due to screen settings, photography or product batches.

3. Prices & Payments

All prices displayed on our website are shown in GBP (£) unless otherwise stated.

Payment must be completed using one of the payment methods available at checkout. We reserve the right to correct pricing or product information errors when necessary.

4. Orders

When you place an order, you are making an offer to purchase the selected products. Your order will be confirmed once payment has been successfully processed and the order has been accepted by RoseGlore.

We reserve the right to cancel an order in exceptional circumstances, including product availability or pricing errors.

5. Delivery

Delivery times and available options are shown at checkout. Delivery times may vary depending on your location, carrier delays or circumstances beyond our reasonable control.

6. Returns & Refunds

For online purchases in the UK, customers generally have the right to cancel an order within 14 days of receiving the goods, subject to applicable consumer law.

Returned products should be in an appropriate condition and, where applicable, unused and in their original packaging.

Refunds will be processed in accordance with applicable UK consumer law.

7. Faulty or Incorrect Products

If you receive a product that is faulty, damaged or different from what you ordered, please contact us as soon as possible so we can assist you.

Your statutory consumer rights are not affected by these Terms & Conditions.

8. Beauty & Personal Care Products

For hygiene and safety reasons, certain beauty, personal care or cosmetic products may only be eligible for return when unopened and unused, where permitted by law.

9. Promotions

Promotional offers, discounts and special conditions may be subject to specific terms and expiry dates. RoseGlore reserves the right to withdraw or modify promotions where permitted by law.

10. Intellectual Property

All content on the RoseGlore website, including images, logos, text, graphics and designs, belongs to RoseGlore or its respective content providers and may not be copied or used without permission.

11. Changes to These Terms

We may update these Terms & Conditions from time to time. Any changes will be published on this page with the updated date.

12. Governing Law

These Terms & Conditions are governed by the applicable laws of the United Kingdom, subject to the mandatory consumer protections that apply to customers in their place of residence.

13. Contact

If you have any questions regarding these Terms & Conditions, please contact us through the RoseGlore website.